Not software.
A front desk.
Capture more enquiries
Book more consultations
Reduce no-shows
Amy is your clinic's AI front desk. She answers enquiries, books appointments, sends reminders, and follows up — so your team can focus on treatments.
Hi! Saw your lip filler results on IG. Do you have anything next weekend? Roughly how much?
Hi Hannah — yes, Saturday 2:30pm or Sunday 11am are open. 0.5ml from R4,500, 1ml from R7,000, with a complimentary consult included. Want me to hold one for you?
Saturday please 🙏
Booked. Confirmation + pre-care guide sent to your email. I'll nudge you 24h before and again 2h before. See you Saturday ✨
Stop duct-taping your systems together.
Most clinics are juggling WhatsApp, email, booking software, reception staff, follow-up reminders, and review requests. By the time you notice a lead slipped through, the damage is done.
New leads wait hours for a response
Front desk teams are stretched too thin
Consultations get missed or forgotten
Happy clients are never asked for reviews
Past clients disappear without rebooking
You focus on the treatments. We handle the front desk.
Your team should be focused on treatments, consultations, and client care. Amy handles the repetitive admin that slows your clinic down.
Lead qualification
Amy qualifies every enquiry instantly — treatment interest, budget, timeline — so your team knows who to prioritise.
Booking enquiries
Amy answers availability questions, shares pricing, and helps clients book consultations without your team lifting a finger.
Treatment FAQs
From downtime to aftercare, Amy handles the repetitive questions that tie up your front desk.
Follow-ups
Amy reaches out to leads who went quiet and follows up after consultations to keep momentum alive.
Appointment reminders
Smart reminders at 24 hours, 2 hours, and same-day. Clients confirm or reschedule instead of just disappearing.
Review requests
Amy asks happy clients for Google reviews at the perfect moment — automatically.
Missed enquiry recovery
Every unanswered message, missed call, or forgotten lead gets picked up before it goes cold.
Amy works where your business already works.
The last thing your clinic needs is another platform to log into. Amy integrates into the tools you already use and the channels your clients already prefer.
One model. Every source.
- 01
Connect
Amy plugs into the tools you already use. Your existing stack feeds into one model — no rebuilds, no migrations, no disruption.
- 02
Unified
Amy cross-checks every channel automatically. The gaps your team never had bandwidth to hunt down, surfaced. One clean view of your entire front desk.
- 03
Running
Amy works across your operation — drafting, following up, closing loops. The tasks that used to pile up on people's desks, handled. Your team oversees, instead of operates.
Full visibility across all your revenue drivers.
One short email each morning. No spreadsheets, no chasing the front desk — just a clean view of what moved, and what is about to slip.
Daily Owner Summary
Yesterday at your clinic
- New leads7
- Consultations booked4
- No-show risk2
- Reviews requested5
- Reviews generated3
- Ready to re-engage21
Autonomous, not unsupervised.
She proposes, you decide
Amy asks before anything she cannot undo, and pushes back when you are about to make a mistake. Every sensitive action waits on your approval.
Access on your terms
Amy sees your clinic data only when you connect her. No automatic access to anything.
Approval required
Anything irreversible needs your explicit sign-off before it happens.
Per-person controls
Set permissions and access controls for each team member. You decide who can do what.
A dedicated front desk without the overhead.
Built specifically for medical spas, cosmetic doctors, skin clinics, laser clinics, and aesthetic practices — not plumbers, lawyers, or restaurants.
Full-Time Receptionist
- Limited working hours
- Sick leave
- Annual leave
- Missed after-hours enquiries
Amy
- Available 24/7
- Instant responses
- Never misses an enquiry
- Handles multiple conversations simultaneously
Simple pricing. Pick your tier.
Replace or enhance traditional front-desk administration with Amy. Transparent pricing in South African Rand.
Never Miss a WhatsApp Enquiry
Starter
One-time Implementation & Onboarding: R8,000
Best for: Solo practitioners and small aesthetic clinics.
Included
- WhatsApp enquiry handling
- Website chat assistant
- Lead capture and qualification
- Instant responses to common enquiries
- Treatment FAQs
- Lead handoff to clinic staff
- Basic reporting
- Email support
- POPIA-aware data handling
Not Included
- Automated follow-up campaigns
- Review request automation
- Appointment reminders
- CRM integration
- Voice AI
- Custom workflows
Turn Enquiries Into Bookings
Growth
One-time Implementation & Onboarding: R12,000
Best for: Growing clinics losing revenue to missed or unanswered enquiries.
Included
- Everything in Starter
- Missed-enquiry recovery
- Automated follow-up sequences
- Appointment reminder workflows
- Review request campaigns
- Advanced lead qualification
- CRM integration
- Monthly performance reporting
- Priority support
Not Included
- Voice AI receptionist
- Multi-location support
- Advanced custom integrations
- Dedicated account manager
Run Your Entire Front Desk
Pro
One-time Implementation & Onboarding: R15,000
Best for: Established and multi-practitioner clinics.
Included
- Everything in Growth
- Voice AI receptionist
- Multi-location support
- Custom workflow design
- Advanced integrations
- Dedicated onboarding
- Dedicated account manager
- Quarterly optimisation reviews
- Custom reporting dashboards
- Priority implementation support
Not Included
- Custom software development
- Third-party software licensing
- Additional communication charges from external providers (WhatsApp, SMS, voice usage where applicable)
Founding Clinic Offer
We're onboarding a limited number of founding clinics. In return, we ask for honest feedback and, if Amy delivers results, permission to use your clinic as a case study.
- Setup fee waived
- Month-to-month pricing
- Cancel anytime
- Priority onboarding
- Direct access to the MedSpa OS team
- Input into future Amy features
Real clinic results, coming soon.
We're onboarding our founding clinics now. Rather than show you testimonials we don't yet have, we'd rather show you Amy in a 30-minute call — and become one of our first published case studies yourself.
Stop losing enquiries.
Stop chasing no-shows.
Book a demo and meet Amy.
No pressure — if it is not the right time, we will let you know.
Frequently asked questions
Prefer a quick message instead of a call? Tell us about your clinic and we'll get back to you.